Effective date: 10/1/2026
Madi is operated by Apneural, Inc. (“Madi,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and disclose personal information through apneural.com and communications relating to our pre-launch website, waitlist, demonstrations, and business inquiries.
This policy does not describe the handling of patient records or information processed through a deployed Madi product. Any future pilot or customer service involving that information will require separate arrangements and applicable privacy disclosures.
Information you provide. When you complete a form, join our waitlist, request a demonstration, use the chat on our website, or contact us, we collect the information you submit. This may include your name, email address, telephone number, practice or company name, professional role, and the contents of your inquiry.
Website technical information. Our hosting and security providers may collect information needed to deliver and protect the website, such as your IP address, browser and device information, requested pages, access times, referring page, and error or security logs.
Communication records. We retain relevant correspondence and records of your communication preferences, subscriptions, and requests.
Please do not submit patient information, medical or dental records, insurance details about an individual, payment-card information, passwords, or other sensitive information through this website, its contact forms, or its chat.
We use personal information to:
We do not use information submitted through these website forms to access your practice systems or act on your behalf.
We may respond to your inquiry using the contact details you provide. Providing a telephone number does not, by itself, enroll you in a text-message marketing program or authorize automated marketing calls.
If you subscribe to marketing emails, you may unsubscribe using the instructions in those emails or contact us at contact@apneural.com. We may still send nonmarketing communications needed to respond to an outstanding request or fulfill a legal obligation.
We may disclose personal information to:
We do not sell personal information or share it for cross-context behavioral advertising.
The website may use cookies or similar technologies necessary for website operation, security, and form functionality. We do not use advertising pixels, session-replay tools, or technologies that track your activity across unrelated websites for targeted advertising.
You can manage cookies through your browser settings. Blocking necessary cookies may affect website functionality.
Browser “Do Not Track” signals do not change the essential processing described in this policy. We do not engage in the cross-site advertising tracking those signals are intended to address. We honor legally required opt-out preference signals where applicable.
We retain personal information for as long as reasonably necessary for the purposes described in this policy. Relevant factors include whether an inquiry or business discussion remains active, your communication preferences, security needs, and applicable legal or recordkeeping obligations.
When information is no longer needed, we delete it or de-identify it, subject to applicable requirements and ordinary backup cycles. We may retain limited suppression records to honor requests not to receive further marketing.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No website, transmission, or storage system is completely secure, and we cannot guarantee absolute security.
Please contact contact@apneural.com if you believe information submitted to us has been exposed or misused.
You may contact contact@apneural.com to request access to, correction of, or deletion of personal information you have provided, or to change your communication preferences.
Depending on your location and applicable law, you may have additional privacy rights. We will review and respond to requests as required by applicable law. We may need to verify your identity before completing a request and may retain information where a legal exception applies. Where applicable law provides an appeal right, you may appeal our response by contacting the same address.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
The website is intended for adult business users and is not directed to children. If you believe a child has provided personal information, please contact us so we can investigate and take appropriate action.
The website is intended primarily for a U.S. business audience. Information may be processed where we and our service providers operate. Applicable privacy protections may differ by location.
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. Review those policies before providing information to them.
We may update this policy as our website or practices change. We will publish the revised policy with an updated effective date. For material changes, we will provide a prominent website notice or another appropriate notice and obtain consent where required by law.
Apneural, Inc.
Operating Madi
Email: contact@apneural.com
Business mailing address: 251 Little Falls Dr, Wilmington, DE 19808